Return Policy
We always hope you are happy with your purchase however if you are not satisfied and you wish to return an item, please contact me within 30 days of receiving your order.
Please contact me before returning any item by email at Littlebabbas@gmail.com. You will be provided with a returns number and will need to confirm the date the item was posted back.
Items must be returned in their original packaging and original condition — unused, unworn, unwashed and undamaged.
Refunds will be issued within 5 days of receiving the returned item, or once evidence of postage has been provided.
Personalised/printed items (e.g. baby comforters) are non-returnable, unless they arrive damaged or faulty.
DAMAGED OR FAULTY ITEMS
If your order arrives damaged or faulty, please contact me within 30 days of receiving it and provide clear photos of the item and packaging. Please keep the item and packaging until the issue has been resolved.
Once the damage has been confirmed, you will receive a full refund, including the original shipping cost and the cost of returning the item to me, if a return is required.
Refunds or replacements are only available for damage or faults that occurred during transit. I cannot accept responsibility for damage caused by dropping, rough handling or misuse.
LOST ITEMS
If your order has not arrived, please contact me within 30 days of your order. Unfortunately, I cannot offer a refund or replacement for non-delivery reported after this time.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is correct when placing your order. If your order is returned due to an incorrect address, the order will be cancelled and the item cost refunded. Original shipping costs will not be refunded.
REFUNDS
All refunds will be issued using the same payment method used to place the order.
No returns will be accepted after 30 days from receipt of the order.